Knowledge Base

General

• FAQ

  • ★ Quick Start Guide
  • Workable Integration FAQs
  • Extra Time (e.g. dyslexia)
  • Can I Re-send Invitation Emails?
  • I made a mistake in creating the candidate
  • CSV Upload Candidates
  • Each Candidate Receives a Different Question Set, Can I Still Compare their Results?
  • Which device should candidates use to complete the tests?
  • Are there Different Tests for Different Candidate Levels?
  • Understanding the Results
  • My Candidate Can't Log In
  • My Candidate Needs a new Password / Username
  • Emails not getting through?
  • Norm Groups
  • Buying Credits
  • What do we do About Data Security and Confidentiality?
  • Assessment Sections Results
  • How do I know if an email has been sent to a candidate?
  • Project Access Keys
  • Job Fit Score
  • How Can I Add My Branding / Logo?
  • Testing Candidates Remotely
  • Testing Candidates in Your Office
  • How Do I Create a Project?
  • What are 'legacy' tests?
  • How Do I Invite a Candidate to Take a Test?
  • Columns Are Not Sorting Properly
  • If I change a candidate’s e-mail address, will Test Partnership automatically resend the email invitation?
  • Homescreen Overview
  • Assessment Status